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Flemington Racecourse (Racedays)

Address: 
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THE HILL STAND
Flemington Victoria 3031

Uniform

Waiter/Food and Beverage/Bar/Retail/Barista– WHITE Ironed Men’s Business shirt, BLACK tailored pants, BLACK fully enclosed leather shoes, BLACK socks, BLACK Tie, Waiters Friend, Name Badge, Note Pad & Pen, and Timesheets

Supervisor/Host – BLACK Suit Jacket/Blazer, WHITE Ironed Men’s Business shirt, BLACK tailored pants, BLACK fully enclosed leather shoes, BLACK socks, BLACK Tie, Waiters Friend, Name Badge, Note Pad & Pen, and Timesheets

Grooming

  • Freshly clean shaven or beards and moustaches that are short & well-groomed
  • Long hair styles must be tied back with accessories MATCHING hair colour, IN A TIGHT OR TIDY BUN or DONUT
  • Short hair styles must be very tidy & off the face, neatly trimmed & combed, conservative style and off the collar

Jewellery & Accessories

  • Watches – Conservative styles allowed in silver, gold or black
  • Rings – Wedding rings sets or 2 rings per hand are acceptable, no bulky styles
  • Bracelets – Medical only
  • Necklaces – No visible necklaces
  • Piercings – No facial piercings or visible body piercings, including earings
  • Tattoos – No visible tattoos
  • Make Up – Natural & neutral tones only, do not overuse
  • Perfume / Cologne – do not overuse
  • Nail polish – Nails clean, short & well-manicured, no nail polish allowed

Check-in location

Check-In is required for all front of house employees, all shifts.

Staff Lunch Room, Second Floor, Hill Stand

  1. Enter The Hill Gate, Leonard Crescent
  2. Collect Daily Entry Pass from Ticket Booth (far left hand side)
  3. Enter Turnstiles, proceed straight toward Hill Stand
  4. Enter Hill Stand and go to level 2
  5. Report to Hotelstaff

1.

4.

Staff Entrance

All staff required to check in as above prior to shift

Public Transport

TRAM

  • Catch the Number 57 Tram (Heading to West Maribyrnong) from Elizabeth Street, City. Allow 30 minutes to 45 minutes for the journey. (Plus 10-15 minutes walking time).
  • Hop off at stop number 33 (Car Epsom Rd & Union Rd) Head toward traffic lights, turn left into Lang’s Road; walk along the left hand side. Allow 10-15 minutes to walk to Leonard.
  • Turn left into Leonard Crescent. At the end of Leonard Crescent you will see a set of large black gates. This is the Hill Gate. The Hotelstaff team will be located in the Hill Stand, Level 2

TRAIN

  • There is a train the runs to Flemington (Showgrounds Station) however the 1st train may not arrive in time. Please carefully check the timetable this week.
  • There are different timetables for each of the race days.
  • When you get to the station you will need to call 9650 1311 if you have not been collected by the Hotelstaff representative.

To plan your journey click: PTV Journey Planner

Car Parking

Do not drive to Flemington

Onsite Parking

  • not available

Street Parking

  • not available around surrounding streets, time limits and fees may apply

Parking Garage (Fees Apply)

  • none close

Please note you will not be able to leave shift to move parking location while on shift

Online Induction

Please ensure you complete the Online induction to work at Flemington.

Click here to register for a PIN and begin the induction.

Also make sure you request Site Induction from supervisor on arrival.

Compliance Certificates - ALL Mandatory

Police Check (National) 

  1. Obtain a National Police Record Check, including full disclosures – not only unspent, but spent and vulnerable persons / unsupervised 
  2. If you require a check, ask Hotelstaff to provide you a link to obtain one or go to: AusPost Police Checks 
  3. Email a copy of your check to: compliance@hotelstaff.com.au 

Food Handlers Certificate 

  1. Obtain a Food Handlers Certificate 
  2. If you require a certificate go to: Do Food Safely Certificate 
  3. Email a copy of your certificate to: compliance@hotelstaff.com.au 

Pay and Conditions

Pay and Conditions for this site are governed by the Hospitality Industry (General) Award 2010 [MA000009]. Pay Rates for Casual Classification apply as a Monday-Friday, Saturday, Sunday and Public Holiday rate. For details go to Click Here for Current Award Details OR Click Here for Pay Guide 

Individual Hotelstaff Timesheets are required 

Meal Break Provisions

All team members must bring their own meals to be consumed during 30-minute, unpaid scheduled breaks if shift exceeds 6 hours 

GET IN TOUCH
casuals@hotelstaff.com.au
03 9650 1311
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Level 12 / 412 St Kilda Road, Melbourne VIC 3004
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