Collins Square Hospitality Group - KPMG Cafe

Uniform

Uniforms must be clean and well-fitted. Undergarments should match the colour of the outergarments.

Chef - White long sleeved chef jacket, BLACK & WHITE small check or plain black pants, apron, skull cap / hat, non-slip safety shoes, sharpened knife kit, Hotelstaff timesheets.

Food or Beverage Attendant - Men's BLACK business shirt, black tailored trousers, long black tie, black fully enclosed leather shoes, long black socks, waiters friend, plain black name badge, Hotelstaff timesheets, note pad & pen. Aprons are provided by the client.

Barista - Men's BLACK business shirt, black tailored trousers, long black tie, black fully enclosed leather shoes, long black socks, waiters friend, plain black name badge, Hotelstaff timesheets, note pad & pen. Aprons are provided by the client.

Kitchenhand - BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Boots, Timesheets

Catering Assistant – BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Shoes, Name Badge, Timesheets

Personal Grooming

Pay attention to personal grooming habits. Ensure you maintain high levels of both grooming and hygiene.

HAIR STYLE - Keep hair neat & tidy. Long hair styles must be tied back with a matching accessories.

FACIAL HAIR - Faces must be clean shaven (no stubble). Beards and moustaches short & well-trimmed.

NAILS - To be clean, short and well manicured, no polish or false nails

MAKE-UP - Minimise make up and ensure neutral colours.

HYGIENE - Regular showering, brushing your teeth and using deodorant. Minimise strong scents.

JEWELERY - Wear minimal jewellery. Remove facial piercings and multiple ear piercings. Stud style earrings are acceptable. Watches & wedding bands are okay.

TATTOOS - No visible tattoos

Chef Uniform                              F&B Uniform

You will be advised if a group check-in is required.

Otherwise, enter via the main entrance following the details below.

Please enter via the Village Street Loading Dock (AND NOT via THE FRONT DOOR)

• This loading dock is located at 29 Village Street, Docklands 3008
• If arriving from Collins Street please take the stairs or elevator next to The Lantern Building down to Village Street
• Enter Village Street Loading Dock on the other side of the pedestrian crossing
• Go up the ramp & report to the Loading Bay Office, here you will sign out a B&E (Business & Events Centre) Contractor Pass
• You will be asked to leave your name and company name (Hotelstaff)
• Go back down the ramp and turn right, please follow the RED line to the Catering Lift
• Use contractor Pass to take this lift up to Level 5 where you will come out in the kitchen, turn left into the BOH area & ask for a Supervisor

TRAIN

• From Southern Cross station walk out Collins Street exit on Mezzanine Level and walk down Collins Street, away from the CBD, over the bridge (6 minute walk)

TRAM

• Docklands tram down Collins Street, route 11 or 48, and exit at stop D15-Batmans Hill Drive

To plan your journey click: PTV Journey Planner

Your best option to access Collins Square is via Public Transport as above, but there are plenty of car parks available in the area (fees apply)

Street Parking

• Not Available

Parking Garage (Fees Apply)

• Wilson Parking - 750 Collins St, Melbourne

Please note you will not be able to leave shift to move parking location while on shift

Pay and Conditions for this site are governed by the Hospitality Industry (General) Award 2010 [MA000009].

Pay Rates for Casual Classification apply as a Monday-Friday, Saturday, Sunday and Public Holiday rate.

For details go to Click Here for Current Pay Rates

Responsible Service of Alcohol Certificate

1. Ensure you have a valid Responsible Service of Alcohol Certificate
2. You will need to complete a refresher course (opens in a new window) every 3 years to keep your RSA current.
3. Email a copy of your certificate to: compliance@hotelstaff.com.au

Food Handlers Certificate

1. Obtain a Food Handlers Certificate
2. If you require a certificate go to: Do Food Safely Certificate
3. Email a copy of your certificate to: compliance@hotelstaff.com.au

Important Code of Conduct, Safety, Emergency Management, and Performance information relating to Collins Square Hospitality Group is accessible via the below link.

Please review before your first shift.

Please note that some information included in the handbook is not relevant to casual agency employees.

Team Members' Hand Book Collins Square Hospitality Group V3 012019

Please ask your supervisor for a site induction on arrival.