Coles Store Support Centre (HQ)

Address: 
View on map
800 Toorak Rd
Hawthorn East Victoria 3123

Uniform

Uniform

Uniforms must be clean and well-fitted. Undergarments should match the colour of the outergarments.

Chef - WHITE long sleeved chef jacket, BLACK & WHITE small check or plain black pants, apron, skull cap / hat, non-slip safety shoes, sharpened knife kit, Hotelstaff timesheets.

Food or Beverage Attendant - Men's WHITE business shirt, black tailored trousers, long black tie, black fully enclosed leather shoes, long black socks, waiters friend, plain black name badge, Hotelstaff timesheets, note pad & pen. Aprons are provided by the client.

Barista - Men's BLACK business shirt, black tailored trousers, long black tie, black fully enclosed leather shoes, long black socks, waiters friend, plain black name badge, Hotelstaff timesheets, note pad & pen. Aprons are provided by the client.

Kitchenhand - BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Boots, Timesheets

Catering Assistant – BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Shoes, Name Badge, Timesheets

Personal Grooming

Pay attention to personal grooming habits. Ensure you maintain high levels of both grooming and hygiene.

HAIR STYLE - Keep hair neat & tidy. Long hair styles must be tied back with a matching accessories.

FACIAL HAIR - Faces must be clean shaven (no stubble). Beards and moustaches short & well-trimmed.

NAILS - To be clean, short and well manicured, no polish or false nails

MAKE-UP - Minimise make up and ensure neutral colours.

HYGIENE - Regular showering, brushing your teeth and using deodorant. Minimise strong scents.

JEWELERY - Wear minimal jewellery. Remove facial piercings and multiple ear piercings. Stud style earrings are acceptable. Watches & wedding bands are okay.

TATTOOS - No visible tattoos

Chef Uniform                              F&B Uniform

Check-in location

Please follow the staff entrance details below.

Further details to be advised if a group check-in is required.

Staff Entrance

Report to Front Entrance Security Desk

  • Advise you are working on behalf of Australian Commercial Catering
  • Show your completed induction (below) and photo ID
  • advise you need to be directed to the Canteen

Public Transport

Hawthorn East (Tooronga) is a residential locality 8 km south-east of Melbourne.

It is accessible via public transport & private vehicle.

To plan your journey click: PTV Journey Planner

 

Car Parking

Onsite Parking

  • available and free! pull into the drive way on Toorak Road and see security on entering / exiting the building

Street Parking

  • available but limited and fees apply

Parking Garage (Fees Apply)

  • none close

Please note you will not be able to leave shift to move parking location while on shift

Prior to First Shift - Online Induction Required

Go To: Coles Online Induction Click Here

Actions: Register & Follow Prompts

  • Your Company: Hotelstaff
  • Head Contracting Company: Australian Commercial Catering.
  • Contractor Type: Suppliers / Demonstrators

Once Complete: Email a copy of certificate to casuals@hotelstaff.com.au

Compliance

Police Check (National) 

  1. Obtain a National Police Record Check, including full disclosures – not only unspent, but spent and vulnerable persons / unsupervised 
  2. If you require a check, ask Hotelstaff to provide you a link to obtain one or go to: AusPost Police Checks 
  3. Email a copy of your check to: compliance@hotelstaff.com.au 

Food Handlers Certificate 

  1. Obtain a Food Handlers Certificate 
  2. If you require a certificate go to: Do Food Safely Certificate 
  3. Email a copy of your certificate to: compliance@hotelstaff.com.au 

Responsible Service of Alcohol Certificate

  1. Ensure you have a valid Responsible Service of Alcohol Certificate
  2. You will need to complete a refresher course (opens in a new window) every 3 years to keep your RSA current.
  3. Email a copy of your certificate to: compliance@hotelstaff.com.au

Pay and Conditions

Pay and Conditions for this site are governed by the Hospitality Industry (General) Award 2010 [MA000009].

Pay Rates for casual classifications apply as a Monday-Friday, Saturday, Sunday and Public Holiday rates.

For details go to Click Here for Current Award Details OR Click Here for Pay Guide

GET IN TOUCH
casuals@hotelstaff.com.au
03 9650 1311
EXPLORE
Level 12 / 412 St Kilda Road, Melbourne VIC 3004
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