Coles Store Support Centre (HQ)

Address: 
View on map
800 Toorak Rd
Hawthorn East Victoria 3123

Uniform

F&B / Retail Attendant – WHITE Ironed Men’s Business shirt, BLACK tailored pants, BLACK fully enclosed leather shoes, BLACK socks, BLACK Tie, Waiters Friend, Name Badge, Note Pad & Pen, and Timesheets

Barista/Supervisor– BLACK Ironed Men’s Business shirt, BLACK tailored pants, BLACK fully enclosed leather shoes, BLACK socks, BLACK Tie, Waiters Friend, Name Badge, Note Pad & Pen, and Timesheets

Chef/Cook – WHITE Chef Jacket, Black & White Small Check Pants, Apron, Skull Cap/Hat, Safety Shoes, Knife Kit, Timesheets

Kitchenhand – BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Boots, Timesheets

Catering Assistant – BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Shoes, Name Badge, Timesheets

Grooming

All Employees

  • Freshly clean shaven or beards and moustaches that are short & well-groomed
  • Long hair styles must be tied back with accessories MATCHING hair colour, IN A TIGHT OR TIDY BUN or DONUT
  • Short hair styles must be very tidy & off the face, neatly trimmed & combed, conservative style and off the collar

Jewellery & Accessories

  • Watches – Conservative styles allowed in silver, gold or black
  • Rings – Wedding rings sets or 2 rings per hand are acceptable, no bulky styles
  • Bracelets – Medical only
  • Necklaces – No visible necklaces
  • Piercings – No facial piercings or visible body piercings, females may wear one pair of hoop or stud style earrings, no larger than a five-cent piece
  • Tattoos – No visible tattoos
  • Make Up – Natural & neutral tones only, do not overuse
  • Perfume / Cologne – do not overuse
  • Nail polish – Nails clean, short & well-manicured, no nail polish allowed

Check-in location

Further details to be advised if a group check-in is required

Staff Entrance

Report to Front Entrance Security Desk

  • Advise you are working on behalf of Australian Commercial Catering
  • Show your completed induction (below) and photo ID
  • advise you need to be directed to the Canteen

Public Transport

Flinders Street Railway Station Flinders St, Melbourne VIC 3000 Flinders Street Railway Station Train Frankston 4 min (non-stop)

Richmond Station Train Glen Waverley 11 min (5 stops) Tooronga

Walk About 13 min, 1.0 km Coles Store Support Centre (HQ) 800 Toorak Rd, Hawthorn East VIC 3123

Flinder

To plan your journey click: PTV Journey Planner

Car Parking

Onsite Parking

  • available and free! pull into the drive way on Toorak Road and see security on entering / exiting the building

Street Parking

  • available but limited and fees apply

Parking Garage (Fees Apply)

  • none close

Please note you will not be able to leave shift to move parking location while on shift

Prior to First Shift - Online Induction Required

Go To: Coles Online Induction Click Here

Actions: Register & Follow Prompts

  • Your Company: Hotelstaff
  • Head Contracting Company: Australian Commercial Catering.
  • Contractor Type: Suppliers / Demonstrators

Once Complete: Email a copy of certificate to casuals@hotelstaff.com.au

Compliance Certificates - ALL Mandatory

Police Check (National) 

  1. Obtain a National Police Record Check, including full disclosures – not only unspent, but spent and vulnerable persons / unsupervised 
  2. If you require a check, ask Hotelstaff to provide you a link to obtain one or go to: AusPost Police Checks 
  3. Email a copy of your check to: compliance@hotelstaff.com.au 

Food Handlers Certificate 

  1. Obtain a Food Handlers Certificate 
  2. If you require a certificate go to: Do Food Safely Certificate 
  3. Email a copy of your certificate to: compliance@hotelstaff.com.au 

Pay and Conditions

Pay and Conditions for this site are governed by the Hospitality Industry (General) Award 2010 [MA000009]. Pay Rates for Casual Classification apply as a Monday-Friday, Saturday, Sunday and Public Holiday rate. For details go to http://awardviewer.fwo.gov.au/award/show/MA000009

Meal Break Provisions

All team members must bring their own meals to be consumed during 30-minute, unpaid scheduled breaks if shift exceeds 6 hours

AT YOUR SERVICE
GET IN TOUCH
casuals@hotelstaff.com.au
03 9650 1311
EXPLORE
Suite 1, Level 14 / 390 St Kilda Road, Melbourne VIC 3004
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