Chef/Cook – WHITE Chef Jacket, Black & White Small Check Pants, Apron, Skull Cap/Hat, Safety Shoes, Knife Kit, Timesheets
Kitchenhand – BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Boots, Timesheets
Catering Assistant – BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Shoes, Name Badge, Timesheets
Delaware North Uniform Expections – Click Here for Details
If required, you will be advised in your SMS Shift Reminder.
Meeting Point is
All staff must report to Delaware North Staff Muster Room before reporting to outlet.
Required for all days of the event at Staff Entry/Muster Room
Birrarung Marr / Rod Laver Arena (RLA) Zone Muster Room
Margaret Court Arena (MCA) Zone Muster Room
make your way to the doorway into the BOH area of Centrepiece near the external lift of Tennis Head Quarters (THQ
John Cain Arena (JCA) Zone Muster Room
Click Here for Detail: DNCA RLA EXTERNAL AND INTERNAL NEW MUSTER ROOM MAP Updated 21.02.2019
This will be provided/collected by you before your first shift. You will not be granted access to the venue without it, and replacement passes (in the case you forget it) cannot be issued.
Accreditation can be collected from from 'the Paddock at Fed Square'
Location: Behind 'art play area' Batman Ave, Melbourne VIC 3004 Location Map
All accredited persons MUST enter and exit the venue through an Accreditation Scanning Point in accordance with their “Home” hard zone (i.e. MCA Zone, RLA Zone, JCA Zone). More on this below. The northern roadway between Tennis HQ & the National Tennis Centre (NTC) will be two-way vehicle traffic, therefore pedestrian access is not permitted along the northern roadway between Tennis HQ and the NTC.
To plan your journey click: PTV Journey Planner
Parking Garage (Fees Apply)
Please note you will not be able to leave shift to move parking location while on shift
Actions: Register & Follow Prompts.
Note: You Need Complete TWO (2) online inductions to work at the AO22
Once Complete: Email a copy of certificate to firstname.lastname@example.org
Everyone will be required to display a “Daily Health Pass” upon entry. To access your pass, you will need to download the AO Health Accreditation App from the Apple Store or Google Play Store and answer 3 questions each day before arriving at the venue.
QR Codes exist near the venue to access this check in.
To set your password after installing the app, use the ‘forgot password’ process to set your own unique password. If you have trouble resetting your password or logging in, email email@example.com for support.
Police Check (National)
Food Handlers Certificate
While directions from the Department of Health (DH) regarding face masks may change, the health and safety of our staff and guests remains a key priority. Following the advice of our independent medical expert, masks will be required to be worn indoors and outdoors when working at AO.
Please arrive wearing your own mask then you will be provided with a disposable mask when you collect your uniform which you must change into. Masks will then be in your outlets to change every 4 hours.
Pay and Conditions for this site are governed by the Hospitality Industry (General) Award 2010 [MA000009]. Pay Rates for Casual Classification apply as a Monday-Friday, Saturday, Sunday and Public Holiday rate. For details go to Click Here for Current Award Details OR Click Here for Pay Guide
Individual Hotelstaff Timesheets are required
All team members must bring their own meals to be consumed during 30-minute, unpaid scheduled breaks if shift exceeds 6 hours