Venue information:

Melbourne Park – Melbourne Arena (Delaware North)

September 28, 2018 9:00 am

Address (View map)

Melbourne Arena, Olympic Blvd
Melbourne Victoria 3001


Front House

F&B / Retail Attendant/Barista/Supervisor– WHITE Ironed Men’s Business shirt, BLACK tailored pants, BLACK fully enclosed leather shoes, BLACK socks, BLACK Tie, Waiters Friend, Name Badge, Note Pad & Pen, and Timesheets


  • MALE – Hair neatly trimmed & combed, conservative style and off the collar. Freshly clean shaven or beards and moustaches that are short & well-groomed
  • FEMALE – Long hairstyles must be tied back with accessories MATCHING hair colour, IN A TIGHT OR TIDY BUN or DONUT (Short hairstyles must be very tidy & off the face)

Jewellery & Accessories

  • Watches – Conservative styles allowed in silver, gold or black
  • Rings – Wedding rings sets or 2 rings per hand are acceptable, no bulky styles
  • Bracelets – Medical only
  • Necklaces – No visible necklaces
  • Piercings – No facial piercings or visible body piercings, females may wear one pair of hoop or stud style earrings, no larger than a five-cent piece
  • Tattoos – No visible tattoos
  • Makeup – Natural & neutral tones only, do not overuse
  • Perfume / Cologne – do not overuse
  • Nail polish – Nails clean, shirt & well-manicured, no nail polish allowed


Back House

Chef/Cook – WHITE Chef Jacket, Black & White Small Check Pants, Apron, Skull Cap/Hat, Safety Shoes, Knife Kit, Timesheets

Kitchenhand – BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Boots, Timesheets

Catering Assistant – BLACK Polo Shirt/T-Shirt (no logos), BLACK Tailored Trousers, BLACK Apron, Skull Cap/Hat, Safety Shoes, Name Badge, Timesheets

Check-in location

All Shifts Must Report to Melbourne Arena Muster Room, directions below.

If advised Check-In Required, meet #teamhotelstaff at the below marked area.

Staff entrance

Melbourne Arena Muster Room

From 7B Tram Stop

  • WALK down road between Tram Tracks (left) and Tennis Headquarter (right), toward road checkpoint boom gates, 3 mins
  • Melbourne Arena is on right ahead of you
  • Before road checkpoint boom gates, take entry on right into loading bay gated area, follow the ramp down to Muster Room Entry Door


From Olympic Boulevard

  • WALK down road between Melbourne Arena (left) and Eastern Carpark Plaza (right), toward roundabout and road checkpoint boom gates, 1 mins
  • Melbourne Arena is on left ahead of you
  • After road checkpoint boom gates, take entry on left into loading bay gated area, follow the ramp down to Muster Room Entry Door

Public transport


FROM: Flinders Street Railway Station Walk About 1 min , 88 m TO Swanston St and Flinders St,

CATCH: Tram 70 Waterfront City Docklands to Wattle Park 6 min (4 stops) TO MCG – Hisense Arena/Melbourne Park

WALK From: MCG – Hisense Arena/Melbourne Park to Melbourne Arena Muster Room

To plan your journey click: PTV Journey Planner 

Car parking

Street Parking

  • Around the Botanical Gardens and along the Yarra River available, time limits and fees apply

Parking Garage (MASSIVE Fees Apply)

  • Rod Laver Arena and Margaret Court Arena – The Northern Carpark via Entrances A or D
  • Melbourne Arena on Olympic Boulevard

Please note you will not be able to leave shift to move parking location while on shift.


Site Induction (Prior to First Shift)

Carefully read and complete the following Melbourne & Olympic Parks induction by clicking on the following link: Melbourne & Olympic Parks Online Induction

  1. Follow the instructions on the right hand side of the screen.
  2. Click  “create new account”
  3. Once completed, please print & email the certificate (Melbourne & Olympic Park Contractors Induction Certificate) If you do not click ‘YES’ to print we are unable to verify that the induction was successfully completed.
  4. The same user account details will be used to log in each time, so please keep them.

Pay & Conditions

Pay and Conditions for this site are governed by the Hospitality Industry (General) Award 2010 [MA000009]. Pay Rates for Casual Classification apply as a Monday-Friday, Saturday, Sunday and Public Holiday rate. For details go to Click Here for Current Pay Rates

Meal Break Provisions

All team members must bring their own meals to be consumed during 30-minute, unpaid scheduled breaks if shift exceeds 6 hours