How to ACE your shift and be a Hotelstaff star!

February 11, 2016 11:15 am

Team work hospo

How to ACE your shift and be a Hotelstaff star!

Being part of Hotelstaff means you have access to the best casual hospitality shifts in Melbourne. With over 30 years of serving up the most experienced, positive staff to the most wonderful venues and events in our wonderful city, we pride ourselves on our casual team, you!

It has never been easier to tell us your availability and have your shifts confirmed using our industry leading rostering technology, The Sauce which you can download here.


TIPS to ACE your Hotelstaff interview:

The easiest things to do.

  • Be on time
  • Bring ALL of your paperwork
  • Wear your uniform and wear it well!
  • Bring your “A” game


HOW TO LIVE the “AT YOUR SERVICE” attitude with Hotelstaff.

Whilst each shift is different, each client has their own expectations, overall, the tips in our article apply ALWAYS.

Time, time, time ….. BE ON TIME! Need we say more!  All Hotelstaff shifts required you to arrive at your location 30 MINUTES PRIOR to your shift to ensure on time performance.

Communication of the nation – communicate! Always communicate with us. Provide us with feedback, tell us about your shift, tell us your availability and let us help you undertake the best opportunities in town.  You can contact us on

Work your shift – please don’t pull out of your shift. If you have accepted your shift, we and our client expect you to be there. When you commit to a shift, it is our expectation that you will be there. Of course, there are emergencies, we get this. Call us on 9650 1311 immediately in the case of an emergency.

Present well – look great, feel great. It is important that you comply with the dress code for the client. If you don’t, quite often you can be sent home. So this one is easy as pie. Wear your appropriate attire, wear it with confidence. Dress to impress!

There is no “I” in team – although you are a casual, you are still part of the team. We work as a flexible, diverse group with new faces and locations and fun each shift. Be part of that team, work closely with your peers, provide feedback and assistance where appropriate and always take pride in your work. This leads to a more satisfying shift, future offers of shifts and happy clients!

Hours – ensure you are compensated for the work you do, everytime ensure your timesheet is signed by your supervisor and emailed through to payroll as soon as you complete your shift –

We love our casual team members, we appreciate you and are always doing our utmost to get you the best shifts across Melbourne to suit you and to ensure our clients businesses run smoothly and everyone is having a good time and taking pride in their work.  If you take note of the above and leave a fabulous impression, the possibilities are endless.