Categories for Spring Racing Carnival

That’s a wrap…

December 15, 2016


That’s a wrap….

Thank you to all our very loyal clients for a great year in 2016. Hotelstaff had one of its busiest years to date and we enjoyed every minute of it.

Here at Hotelstaff, we work hard, but we also have fun (only in the downtimes!). Our internal staff have worked tirelessly to ensure all our clients’ needs are met and our field staff have been placed in the right areas, at the right times, wearing the right uniform and basically, just being the best staff there is!

Our permanent consultants have had huge success in 2016 placing world class Chefs in world class venues throughout the world and holding our executive search business in high stead.

I would personally like to thank each of our Hotelstaff team for their dedication and commitment and excellent results during 2016.  Thank you to our clients for the trust you instil in our team, our field staff and permanent staff.

We look forward to a great 2017.

Enjoy the holidays and Happy New Year.

nathan sig

Nathan Szprinc

Managing Director

That’s a wrap…

November 15, 2016

SRC horses backsides

That’s a wrap.

The 2016 Spring Racing Carnival is over!

This year saw Hotelstaff employ in excess of 750 experienced hospitality staff including wait staff, baristas, bar tenders and chefs.

Our staff worked Caulfield, Moonee Valley and Flemington racetracks as well as at racing related events across the carnival.  Hotelstaff’s team provided the highest standard of hospitality service to the punters, members and A-listers whilst enjoying one of the most celebrated events in Melbourne.

We want to thank each and every one of you.


To our clients, thank you!

Hotelstaff is honoured to collaborate and provide the highest respected group of staff to your major events, which just keep getting better and better.

Our passion for working closely with clients and staff to ensure these events run smoothly and the guests are treated to a second to none experience is unwavering.

Cheers everyone!!!

From the hardworking team at Hotelstaff.

Major events: Our top 10 TIPS and tricks of the trade!

October 11, 2016

hospo staff 1With Spring Racing Carnival in Melbourne well underway, with Caulfield Guineas been and gone and Caulfield Cup this Saturday, things are heating up and we are on our way to the Melbourne Cup Carnival.

Hotelstaff boasts over 250 staff a day out at some of the major Spring Racing Carnival events and although we are always providing imperative advice to our staff, we thought we would put some tips together. Most of them are obvious, but a gentle reminder never hurt!!!

And if you have any of your own tips, let us know of course.

  1. Drink lots of water – stay hydrated! A very obvious one, but probably the most important.
  2. Be on time – give yourself extra time in the morning so you are not panicking and you have time to prepare and meet with the appropriate people when you arrive.
  3. Dress appropriately and according to protocol. Simple. If you are not dressed correctly, you won’t work.
  4. Exercise – do what you like. A quick run, walk, yoga or some weights will keep the blood pumping and keep you energised.
  5. Rest up between shifts, yes, it is all very well to go out and go crazy after a long day, but this will certainly affect your performance and mental health for days to come.
  6. Avoid energy drinks – what goes up, must come down!
  7. SMILE – it makes such a difference.
  8. Stay organised. For many of us working during this wonderful, but crazy time in Melbourne it is easy for things to get on top of you. Make sure you are organised at home and tell your friends and family you are working some crazy hours.
  9. Stretch – take time when it is not super busy or on your break to stretch your limbs.
  10. Enjoy yourself… have fun doing what you are doing. The buzz of working at the races and other major events in Melbourne is great and use it to your privilege. You will be gaining further experience, meeting new people and satisfying work goals!

SADDLE UP – join Hotelstaff ‘s incentive program #springracingcarnival

August 30, 2016

Spring Racing PIC

What a fabulous time of year in Melbourne. It’s Spring; The flowers bloom and the sun starts to shine brighter, the birds chirp a little earlier and there is a buzz around town. After a long winter of AFL (which we also love!) we are now headed into the glamour and verve of the Melbourne Spring Racing Carnival.

This is the time of year where our hospitality team earn big $, work great shifts and Hotelstaff is offering a great incentive to give you even more!

We are always on the hunt for experienced and enthusiastic hospitality staff to work throughout the Spring Racing Carnival and our INCENTIVE PROGRAM gives you the opportunity to refer your mates to Hotelstaff and be rewarded for it!!!

Get in early for guaranteed shifts, work in premium areas and create your very own all access pass.

Call us on 9650 1311 or email your resume to:


See you at the races.

Hotelstaff is the answer!

August 11, 2016

Hotelstaff answer declineSo you want to be busy ALL year round? One of the benefits of agency work is that hours are not as restricted as working in one venue. On the flip side, nothing is guaranteed! So, here are some ideas to help YOU stand out at the venues Hotelstaff send you to….

We all dread that early morning phone call – yes, ALL of us!

However, many of these phone calls come from regular clients who not only provide us with consistent work, but also trust us to deliver our best staff every time! Whilst no one expects that you are always available by answering the call it is likely that you will attend one of these as a regular sooner or later.

At Hotelstaff we love reliability… and so do our clients!

Every time you accept a shift, make sure you know where you are going and what you need to take. We send you a handy link through The Sauce that includes shift confirmations, outlines the address of the site and info on how to get there as well as access and uniform requirements. If at any time you are unsure call us – we will answer!

It may be a stretch… but carrying your full uniform when possible, means that when last minute work comes up you are prepared and available.

Communication is key not only between yourself and the office but also with your supervisor when you are on-site. If there is something you don’t understand or if something is unclear, it is always best to clarify the instructions before continuing. Your feedback is important too – if there is something that you think we should know about a particular client or role that will help us then we want to hear from you!

And finally and really the most important factor –  do your best every time you step out to work. The great variety of work that Hotelstaff offers allows for more opportunity to enjoy your work and your lifestyle.  After all, casual hospo work allows for great work/life balance and a whole lot of fun!

CASUAL Recruitment Coordinator (3 month assignment)

August 9, 2016

recruitment coordinator

Hotelstaff is looking for a Recruitment Coordinator to support our growth over the peak Spring Season!

Be part of our energetic, hard-working and fun in-house team…

The role:

  • is casual, 3-month assignment, based at our HQ in St Kilda Rd, Melbourne
  • is significant, coordinating the success of all aspects of our Major Casual Recruitment Drive
  • has responsibility for accurate phone screening, administration, and onboarding for our high calibre candidates
  • offers an opportunity to share your knowledge of Hotelstaff to induct new team members into the ‘at your service’ attitude

What makes you perfect for this role:

  • you’re dynamic, proactive and energetic
  • you understand and can handle the real time pressure and hours of the hospitality industry
  • you’re ready to hard work alongside professionals and have a real impact on the success of Hotelstaff over our peak season
  • industry experience and knowledge in Front and Back of House operations
  • sensational communication skills (both written and verbal)
  • experience with Microsoft Office Suite

If you’re up to the task, please send through an interesting cover letter and resume highlighting why your perfect for the role to

SPRING RACING…. we need you!

October 6, 2015

caulfield racecourse 2

We are looking for a great team of    *** CUSTOMER SERVICE ATTENDANTS***  to work at Caulfield Guineas Day and Caulfield Cup Day.


Basic skills, a positive attitude, immaculate presentation and a sense of fun!

You will love talking to people and greeting them, welcoming them to the wonderful Spring Racing Carnival.

You will be responsible for checking tickets and ensuring the Melbourne Racing Club’s customers are happy upon entering these major Melbourne events.

You will be rewarded with great pay and a fun day!

A uniform will be provided and public transport is across the road.


  • 10 October, 2015 – Caulfield Guineas Day
  • 17 October 2015 – Caulfield Cup Day

Ideally you will be available to work on both Saturdays.

Group interviews being held in our office on WEDNESDAY and THURSDAY.

**** Don’t miss out and TELL YOUR MATES*****

Email your CV to TODAY!

Knowing me, knowing you…

September 10, 2015


Every fortnight we do a brief interview with a staff member from Hotelstaff so you can get to know us a little better!

Our seventh interview for 2015 is:

Michael Stanley, Agency Staffing Manager


How long have you worked at Hotelstaff?

A very fresh 3 months.

What did you do before working at Hotelstaff?

I have spent most of my professional life in the hospitality industry. Most recently, I worked for the Melbourne Racing Club as Manager – Workforce Planning. Working with a team of up to 1,200 casual employees to ensure the vast needs of the Club were met.

What is the most enjoyable part of your job?

As an industry, we give many young people their start in the workforce. I enjoy watching their skills and confidence evolve.

Describe Melbourne in 3 words?.

Eclectic, Open, Passionate

Favourite thing to do in Melbourne? 

Sunday morning breakfast. I love hunting down somewhere new for twist on eggs and salmon, and there is always somewhere new!

What does hospitality mean to you?  

To me, good hospitality is dynamic and social. It means an opportunity to catch up, unwind and laugh.

Your greatest new discovery? 

Podcasts and Ted Talks in general, education on the go.

 How do you stand out from the crowd? 

I try not to!

You can find out more about Michael here:

Join our team…

July 30, 2015

Fun pic

Join our team …

Casual shifts at and in:

  • Stadiums
  • Horse races
  • Major events
  • Boardrooms
  • Cafes
  • Hotels
  • Casinos
  • Private functions

Know that you are working for the agency that has been staffing Melbourne and the world for almost 30 years.

Join us today and become part of a wonderful team of experienced hospitality staff who have fun, work flexible hours and earn great $.

Send your resume to

03 9650 1311

And we’re racing…

October 3, 2014

Flemington Racecourse

What a fabulous time of year in Melbourne. It’s Spring; The flowers bloom and the sun starts to shine brighter, the birds chirp a little earlier and there is a buzz around town. After a long winter of AFL (which we also love!) we have a very small break before the Melbourne Spring Racing Carnival starts.

The official start of the Melbourne Spring Racing Carnival is Turnbull Stakes Day at Flemington. A Saturday after the Grand Final where Melbourne is ready for Group 1 racing! Stakes Day has grown in popularity over the years and is a great event to kick off the racing calendar.